REI, also known as Recreational Equipment, Inc., is a well-known American retail and outdoor recreation services corporation. Founded in 1938 by Lloyd and Mary Anderson, the company is dedicated to providing quality outdoor gear, clothing, and footwear for a variety of outdoor activities, including camping, hiking, and cycling. With its headquarters in Kent, Washington, REI has established itself as a trusted and reliable source for outdoor enthusiasts and adventurers. The brand is known for its commitment to sustainability and environmental conservation, as well as its dedication to promoting outdoor experiences and encouraging people to connect with nature. REI's reputation for high-quality products, excellent customer service, and a passion for the great outdoors has made it a favorite among outdoor enthusiasts across the country.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- Wheelchair-accessible lift
- In-store shopping
- In-store pick-up
- Quick visit
Reviews
Has a comprehensive supply of gear, and the helpful staff can order things online. The prices are REI prices, but stuff is very good quality. You can look for discounts during sales. Decent bike shop. I've had positive experiences with the bike shop.
My bike got back after the Nice and Neat repair service. I've just done with my test ride, and it feels like I just bought new new! Highly recommended for luxury bike repair
Membership is required for some of their sales. It's affordable, but be aware of this so you're not caught off guard. I paid 30 as of 5/22/23.
The co op bikes are beastly. I was given solid information pertaining to it and how to prevent brake lock up. Also there is a 15 dollar bike tax, for a good cause, that is added on for new bike purchases.
I’m giving REI a one star review for many reasons. First of all, their warranty is garbage. I know it use to be 10 years and people were abusing it, BUT they continue to carry products that are subpar. Another reason I’m giving them a one star review is that it seems more and more products are excluded from that 20% member coupon. Another reason is their REI Outlet store is uesless. They NEVER have the size you want. Final reason is their pricing has become ridiculous!
This rating is for an experience at the bike service center, not for the REI as a store. I went in to get a bike tire service for replacing tubes. It was advertised in store on their service board. When I brought the bike in the service desk clerk said he couldn’t do the service. He gave little explanation. What he did say was that they had too many bikes on sale to do the service. I am a member at REI. This was Saturday August 12th around 1pm. The explanation didn’t make sense and the clerk was rude and short. I ended up going elsewhere. I would have been okay with leaving the bike there until it could have been worked on, but there was no other offer mentioned besides “I can’t do it”. A bad experience for sure.
They have good equipment and sometimes you can catch something on sale for a good price, other wise things are very expensive here. They do not have the great return policy they used to. Some sales persons are knowledgeable and very helpful, but others not so much.
Chris being a very knowledgeable cyclist, helped me with the right brand and fit of cycling shoe. He went above and beyond. Thank you!
Have not been impressed with this REI. I came in for something that was supposedly in stock and turns out they don’t have it. Great. It’s also relatively small compared to other REI’s I’ve been to and the clothing section is disorganized. Overall, it’s meh.
Location
2235 NE Allie Ave, Hillsboro, OR 97124, United States
Hours
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Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
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Wednesday
10:00 AM - 08:00 PM
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Thursday
10:00 AM - 08:00 PM
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Friday
10:00 AM - 08:00 PM
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Saturday
10:00 AM - 08:00 PM
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Sunday
11:00 AM - 06:00 PM
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